filters
state:
Show
city:
Show
Show

Maxon Hyundai - Worst sales experience ever

Salesman left, never returned in middle of working with him. Went on to next customer. Sales mgr rude, overspoke me, and tried overcharging on a lease by 5k. Actually when i said i got better deal from another dealership, he said to go to them...worst experience...daughters first car purchase...and rudist non caring unprofessional people i have ever dealt with at a dealership
1.3
Details
Customer service
Discounts and Special Offers
Insurance Quality
Location
Price Affordability
Staff
Value for money
Website
#1351000
Reply to reviews
My salesman Matthew and manager Felix were attentive and professional. I rate their service a ten. The accounting dept. was unprofessional to say thr less. In the course of two, to three weeks I could not reach a single person to answer the phone or call me back. If it...
Read more
3.2
I liked
  • Girl at the service counter
#1325835
Reply to reviews
Show

Maxon Hyundai - No leasing options offered

I leased a 2017 Elantra July 2016 was never offered any coverage package. First time leasing i didn't know there was an option till later. Terrible. Please give all options when people are buying
#1096631
Reply to reviews
My son purchased a car on December3,2015. The car an Elantra 2013.The dealership salemen was new we was his first customers. Called himself setting up full coverage on the car on the computer.We find out it never was no full coverage on the car my son and I is paying...
Read more
#793400
Reply to reviews
I told the first salesman I wanted to pay cash for a new CX5 and he disappeared. I thought he went to get a manager but he did not return and nobody could find him. Went back again the next day and the girl at the door said he would be out in a minute. He did'nt come...
Read more
1.0
#726908
Reply to reviews
The breakdown values in the quote that you get upon first entering the dealership has nothing to do with the actual sale. The initial price quote will not even become part of the final sale price; it just disappears and no one seems to have it. The initial spreadsheet...
Read more
#703579
Reply to reviews
I only give one star because I can not give zero. NEVER have I been lied to so blatantly, these are the people that make you feel like all dealerships are filled with snakes. From the service department to the sales floor I was told so many lies I can not even begin to...
Read more
1.0
I liked
  • Girl at the service counter
#685054
Reply to reviews
We found Maxon via TrueCar. Even with a firm out the door quote in hand, they resorted to high pressure tactics the entire time. For 3 hours we had to argue with them to honor the deal. They threw everything in the book at us, "you have to finance", you have to get VIN...
Read more
Anonymous
Bob

Foolishness! TrueCar does not give "out the door" pricing. How could they know how much the tax is going to be? They have no way of knowing what fees are going to be due. So, ...

Anonymous
never more

The financing manager tried to charge me for destination charge twice!! only when I got home did I noticed they charged me for my tank of gas! Never More!

#299109
Reply to reviews
DO NOT BRING YOUR BUSINESS HERE. I bought my brand new car here less than 2 years ago. They installed leather seats before I took it off the lot incorrectly and NEVER fixed it despite my going back to them 2 times. Two weeks ago my exterior door handle came off in my...
Read more
Anonymous
Bob

OMG! LOL! You can't be serious?!? Sounds like you don't take good care of your vehicles. Nowhere will you find similar complaints, which means that this type of issue is isola...

#295443
Reply to reviews
We always bought our cars but got talked into leasing when we were at MAxon Hyundai in union.CAlled the sales rep and told him how we feel a ripped off and if he could work with us to give a better deal. He said if you can find a better price let me know.AFter 2 days...
Read more
Anonymous
Bob

Leasing has a set of rebates and financing has a different set of rebates. The sales price for the 2 are almost always different; which one is better depends on the goals of t...

Anonymous
Alecia

We contacted the dealership about purchasing a car seen online. We e-mailed and spoke via phone 6 to 7 times over a 5 hour period. The dealership opens a 10 am and we got ...

#212282
Reply to reviews