Not resolved

DO NOT BRING YOUR BUSINESS HERE. I bought my brand new car here less than 2 years ago. They installed leather seats before I took it off the lot incorrectly and NEVER fixed it despite my going back to them 2 times.

Two weeks ago my exterior door handle came off in my hand, I brought it in and left without a door handle, my seat control switch missing and my window broken being held up by clear tape. Everytime I bring the car in for service, parts go missing, things get broken and they get an attitude and ask "are you sure it wasn't already like that when you brought it in?"

They have no concept of what customer service is. They LIE to your face and on paperwork. They will tell you right away that whatever you're there for is NOT covered under warranty unless you speak up. I have had to deal with the CEO's office at Hyundai USA to get anything rectified. I will NEVER go back here again.

Had an Experience with Maxon Hyundai?

Write a review


Terms of Service
Post Comment
West Orange, New Jersey, United States #955978


You can't be serious?!? Sounds like you don't take good care of your vehicles.

Nowhere will you find similar complaints, which means that this type of issue is isolated to only you.The problem is probably located between the seat and steering wheel.

to Bob Boardman, Oregon, United States #955988


actually you do find tons of similar complaints.

I'm guessing you work for them.Nice try Bob!

to Bob Summit, New Jersey, United States #1345413

Bob, stop trolling the Maxon reviews.Everyone knows they have a reputation for being bottom feeders and rapists among dealerships.

OMG, LOL, for you to act otherwise shows you work for them.Move along little one!

You May Also Like

Keystone Rv - 2012 Outback Fading Front cap Keystone Rv "Look at the attached pic. How embarrassing and it has Keystone's name on the front of the cap for negative advertising. Keystone won't replace the cap because they..." Read more Heartland Rvs - Heartland Sucks. Quality is LOW End; Service is Worst Heartland Rvs "We have had our new "luxury" 5th wheel for 4 years and have had over 40 issues. It has gone back to Indiana to the factory 3 out of the..." Read more Thor Industries - Quality Control Sucks Thor Industries "Jun 28, 20172017 Thor Motor Coach Four Winds 31E Bunkhouse Bought the Thor Four Winds 31E the end of April 2017. It's been back to the dealer for repairs multiple..." Read more Forest River - 2017 Sandpiper Gone BAD ALL OVER Forest River "We bought our 378FB in September 2016. Before it could ever be delivered it was kept two extra weeks for a rear panel delamination issue. We pleaded for a new..." Read more Skechers - Defective Sports Shoes Skechers "My name is Mayank Jain (+919350172012) from India I purchased Skechers sports shoes a month back. Although its my 3rd purchase. I purchased the shoes for my wife around 3-4..." Read more Outdoors RV Timber Ridge 250RDS  not the quality you expect. Outdoors Rv "I to have had many issues with my trailer. We purchased a 2015 Timber Ridge the summer of 2016. I also feel ORV misrepresents their product. Initial quality and construction..." Read more Trolli candies 65Ct bag contains 55 pieces of candy Trolli "Bought the Trolli 65ct Halloween candy to make treats for my grandson's school since the class is large. Since I needed 60 pieces I decided to count them to put..." Read more Helzberg Diamonds - Scamed Helzberg Diamonds "In April i bought my fiancee an engament ring from Helzberg. Its 14k white gold diamonds and blue sapphires. It after taxes was $3064.00 i lost my job do to..." Read more